Public Notice of Business Closure

Public Notice of Business Closure

Dear Amazing Customers and Community,

It is with sincere regret that we announce the permanent closure of Town Nissan, effective March 14, 2026. This decision was not made lightly.

We were recently presented with an opportunity that required us to evaluate the future use of our property. After careful consideration, we decided to move forward with a transition that supports long-term stability and continued service in the valley. This decision reflects our ongoing commitment to responsible planning and the overall well-being of the area we serve.

We recognize that you may have questions regarding your vehicle and its services. Please reach out to either Clayton Walker at [email protected] or Anthony Lisson at [email protected] with your inquiries.

We are deeply grateful for your support over the years and remain proud of the relationships we’ve built together.

Warm regards,

Tony Lisson, General Manager Town Auto Group/Town Nissan

Effective Date of Closure: March 14, 2026

Below are answers to common questions regarding the closure of Town Nissan.

Where will my Nissan be warrantied?

All Nissan factory warranties remain fully valid and honored nationwide. You may visit any authorized Nissan dealership for warranty repairs and coverage.

What about my LOF (lube, oil, filter) or prepaid maintenance?

Nissan Prepaid Maintenance, extended warranties, and service contracts remain valid and transferable to another authorized Nissan dealership.

If you purchased a dealer-specific maintenance package, our team can assist with next steps and provide contact information.

Where does my personal information go?

Your personal information remains protected under Nissan and dealership privacy policies. Data is securely stored and handled in compliance with state and federal regulations and is not sold or transferred as part of the dealership closure.

Where can I charge my EV?

You may continue charging at public charging stations, home charging units, and other Nissan dealerships with EV charging available. We can help you locate nearby options.

What if I need parts or service — where do I go?

Any authorized Nissan dealership can assist with parts, service, diagnostics, recalls, and warranty repairs.

What about recalls or safety campaigns?

All recalls and safety campaigns are handled by any authorized Nissan dealership nationwide.

I recently purchased a vehicle — who do I contact?

For questions regarding financing, leasing, title, registration, warranty, or service contracts, you may contact your lender, contract provider, or another authorized Nissan dealership. We can help direct you to the right contact.

Will my Nissan roadside assistance still work?

Yes. If your vehicle includes Nissan Roadside Assistance, coverage continues according to your warranty or service agreement.

What happens to my loan or lease?

Your loan or lease remains exactly the same. Payments should continue to be made to your lender as outlined in your contract.

Can I still make payments at this dealership?

No. Payments must be made directly to your lender or through their online or phone payment systems.

What happens to my extended warranty or vehicle service contract?

Extended warranties and service contracts remain valid. They can be used at participating repair facilities or authorized Nissan dealerships, depending on your provider.

What if I have a service appointment already scheduled?

Please contact us as soon as possible. We will assist in redirecting you to another authorized Nissan dealership or provider.

What if my vehicle is currently in service?

Our team will contact you directly with instructions and updates regarding your vehicle.

Will I still receive recall or service notifications from Nissan?

Yes. Nissan will continue to notify you by mail, email, or through your Nissan Owner account.

Can I still use NissanConnect / MyNISSAN App?

Yes. All Nissan-connected services remain active and unaffected by the dealership closure.

What about tire warranties or tire protection plans?

Tire warranties and protection plans remain valid through the original provider. We can help you locate participating service locations.

What if I purchased accessories from this dealership?

Nissan Genuine Accessories warranties remain valid and can be serviced at authorized Nissan dealerships.

Can I transfer my service history?

Yes. Your service history remains stored within Nissan’s system and is accessible by other authorized Nissan dealerships.

Will I still receive manufacturer incentives or offers?

Yes. Nissan national incentives and programs remain available through authorized Nissan dealerships.

What happens to loyalty rewards or Nissan points?

Any Nissan loyalty or rewards programs tied to Nissan (not dealer-specific) remain active.

Is Nissan leaving the area?

No. Nissan continues to operate nationwide. Only this specific dealership location is closing.

Who can I contact if I still have questions?

Our team is available during the transition period to help answer questions and guide you to Nissan resources or nearby dealerships. Please contact Clayton Walker at [email protected] or Anthony Lisson at [email protected] with your inquiries.